Elements and Performance Criteria
- Investigate e-business opportunities
- Undertake a competitive analysis to determine the likely impact new capabilities will have on industry sectors and competitors
- Complete and assess value chain analysis to identify processes and relationships that may benefit from the adoption of ebusiness solutions
- Identify threats and opportunities to ebusiness implementation and evaluate potential contributions to the business
- Conduct resource analysis to identify cost and revenue implications in developing opportunities
- Identify and evaluate legal and ethical issues relating to ebusiness opportunities
- Evaluate e-business models
- Identify and analyse businesstobusiness, businesstoconsumer, intraorganisational ebusiness applications and ebusiness models
- Rank compatible ebusiness models in terms of their strengths and weaknesses, considering resourcing, technical and security requirements of each
- Assess cost implications of implementation of ebusiness models
- Determine an ebusiness model most appropriate in relation to business plan
- Design an e-business
- Formulate purpose, objectives and values for the ebusiness
- Identify target market, and value chain structure in accordance with chosen ebusiness model
- Identify and obtain technical needs and expertise required to implement ebusiness model
- Investigate and develop plan to address culture change issues to manage transition to an ebusiness
- Implement an e-business strategy
- Develop policies and guidelines to support customers, supply chain and staff to ensure successful implementation
- Monitor performance of business goals and adjust policies and procedures to respond to changing needs of customers, staff and supply chain
- Review ebusiness systems and models, seeking feedback from users and personnel responsible for ebusiness implementation
- Incorporate evaluation results and feedback to improve future ebusiness strategies